Question 1

Is pmdox free to start?

Accepted Answer

Yes. The Starter plan is free forever — no credit card required — and includes 2 lifetime document generations (Charter + RAID Log) with unlimited regenerations. Paid plans (Essential and Professional) unlock the full document library, exports, translations, and AI features.

Question 2

Which PM methodologies are supported?

Accepted Answer

Agile, Waterfall, and Hybrid. You pick the methodology per project and pmdox adapts the templates and prompts to match.

Question 3

What can the AI actually do for me?

Accepted Answer

Generate methodology-aligned PM documents, run the in-project copilot chat with full project memory, extract structured data from uploaded files (charters, plans, RAID logs), assist questionnaires, and run an integrity check that flags conflicts across your 50+ artifacts.

Question 4

How does the project timeline get built?

Accepted Answer

After you generate the Charter, RACI, WBS, and Risk artifacts, doxAssist scans them and helps you build the Gantt — suggesting phases, tasks, and dates. You stay in control to review and adjust, and an accuracy banner shows which inputs are still missing.

Question 5

Can I invite collaborators to give status updates?

Accepted Answer

Yes. Invite anyone by email from the project timeline. They get a personal magic link — no account needed — to view their assigned tasks and post status, progress %, and notes back to you.

Question 6

Can I export the Gantt to Excel?

Accepted Answer

Yes — every project timeline can be exported to .xlsx in one click, alongside Markdown, PDF, and branded DOCX exports for documents.

Question 7

Can I export to Word, PDF, or Markdown?

Accepted Answer

Yes. Markdown, PDF, and branded DOCX export are available on every project.

Question 8

Is my project data private?

Accepted Answer

Yes. Each project lives in its own workspace with row-level security. We don't train shared models on your data, and you can export or delete a project at any time.

Question 9

Do I need to know PMI or PRINCE2 to use it?

Accepted Answer

No. pmdox applies the methodology for you — terminology, artifacts, and stage gates are prefilled and explained as you go.

Question 10

Do I need a credit card to start free?

Accepted Answer

No. The Starter plan is free forever with no card required. Upgrade only when you need more.

Question 11

What counts as a document generation?

Accepted Answer

Each new document created counts as one generation. Editing or regenerating the same document does not count — iterate freely without worrying about your cap.

Question 12

What happens when I hit my document cap?

Accepted Answer

On Essential, you can top up with 10 extra documents for $5 at any time. On Professional, there is no cap.

Question 13

Can I get my documents in another language?

Accepted Answer

Yes. On Essential and Professional, you can translate any generated document into Arabic, Spanish, French, Dutch, or Turkish. Documents are always generated in English first — translation is applied to the full document output, not the platform UI.

Question 14

Can I cancel anytime?

Accepted Answer

Yes. Cancel from Settings at any time. Your plan stays active until the end of the billing period. Your documents and projects are never deleted.

Question 15

What is doxAssist?

Accepted Answer

doxAssist reads your generated Charter, RACI, WBS, and Risk documents and helps you build your project timeline — suggesting phases, tasks, and dates automatically, and proposing RAID items. Available on Professional. Starter users get 2 trial runs to try it; Essential does not include doxAssist.

Question 16

What is the Enterprise plan?

Accepted Answer

Enterprise is for organisations that need team-wide access to pmdox. It includes everything in Professional plus centralised billing, an admin dashboard, usage reporting, custom document branding, and a dedicated onboarding session. Pricing is tailored to your team size — click "Contact us" on the Enterprise card or email info@pmdox.com and we'll respond within one business day.

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